Security on the internet
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Security is a top priority. Rapidly advancing technology and the open nature of the internet, for example, make it difficult to achieve watertight security. This is why you too must keep an eye on your own safety, especially when downloading files and supplying personal details on the internet. It's wise for you to take some personal precautions, so we can both ensure that any risks related to internet usage are kept to a minimum.
E-mail fraud and bogus websites
You may have heard of the term 'phishing'. It refers to fraudsters 'fishing' for your personal and financial details to use for criminal purposes. Criminals do this, for instance, by making identical copies of the websites of large reputable enterprises. They may also send scam e-mails in the hope of tricking you into surrendering your personal information. Remember: The Stichting Administratiekantoor Continuïteit ABN AMRO Bank (STAK AAB) will never ask you for confidential information in this way! Some frequently asked questions about this topic are listed below.
How can I recognise a bogus website?
Whenever you are uncertain of whether the website on your screen is genuine, check the exact internet address, or URL. The URL of the internet site of the STAK AAB is . If the address on your screen does not correspond with this, then you are literally at the wrong address and should break the connection with this site. To make sure you have the correct URL, you can type it in yourself. That way, you avoid being directed to a bogus address by a misleading banner or link.
How can I recognise a scam e-mail?
Without using additional measures such as a digital signature, it is easy for fraudsters to imitate e-mails. But that doesn't mean you can't recognise scam e-mails. Cyber-criminals often place alarming, enticing or exciting subjects in their e-mails with the hope of tempting you to respond impulsively and divulge the requested information. So, always take your time to read the e-mail carefully. In case of doubt, it is better not to respond. If you do choose to respond, always first check that the mail is genuine by contacting the company that is the apparent sender by telephone, for instance. Remember: The STAK AAB will never ask you via e-mail to supply confidential information such as your PIN code.
Must I keep sensitive information confidential?
Always be careful when asked for sensitive information such as account numbers, card numbers, PIN codes and address details. The STAK AAB will never ask you for this via e-mail! We also urgently advise you never to share user names, passwords and PIN codes with anyone else.
What is phishing?
'Phishing' refers to the practice of fraudsters 'fishing' for your details in order to find out and misuse sensitive personal and financial information. Criminals may, for instance, make identical copies of existing corporate websites, or send scam e-mails to elicit a response from you and trick you into divulging your personal information.
Responsible disclosure
We work hard every day to maintain and improve our systems and processes. However, should you find a weakness in one of our IT systems, we would appreciate your help.
Work with us – please do not disclose information
It is not our intention to keep any possible errors from the public. That said, publicising a weakness in our IT systems without consulting us first could have serious repercussions, however well-intentioned you may be. Criminals can use your information to commit internet fraud. To avoid this situation, we would ask you to work with us to solve the problem. We can take measures to prevent a system failure or fraud – and we will be happy to compensate you for your help.
Read more about how you can work with us
Where can I find more information?