Procurement and suppliers

Transact business with ABN AMRO on the Ariba network

The traditional way of conducting business with us is changed fundamentally. We collaborate with SAP Ariba to set a high quality standard for Supplier and Source to Pay management processes. And therefore we only use te Ariba Network to transact business with our suppliers. The Ariba Supplier Information Portal provides information regarding the change, use of the Ariba Supplier Network as well as a number of tools.

Supplier information management in the SLP portal

ABN AMRO wants to partner with qualified suppliers for their banking operations. Being selected as a trusted supplier, makes suppliers benefit to source new products/services and gaining new business opportunities with ABN AMRO. Essential to this is to have the correct supplier information in our Supplier Lifecycle Performance management (SLP portal). When engaging with ABN AMRO you will be asked to provide your company details through this system. You will receive an invitation email where you can log in with your existing Ariba Network account or sign up for one when your organisation is new to the Ariba Network. You will be asked to also fill out two questionnaires being the Supplier Registration Questionnaire and Bank info questionnaire in the SLP portal. The information added about your organisation to the SLP portal can always be updated by you when needed. This is a good way to stay in control of the information of your organization and a joined effort with ABN AMRO to increase data quality on suppliers.

Please read and follow the support documents below for an optimal SLP Registration:

• Onboarding instructions

• ABN AMRO Supplier Registration Guidelines (ariba.com)

• Supplier Registration Questionnaire Work Instructions

• Information about SAP Ariba Supplier Management

If you require any further information. Please contact Procurement.

Ariba Network Pricing Model

New suppliers transact on Ariba Network for free. Please note! Based on the total volume of transactions and spend received in your account, a pricing model could be associated with the use of your account.

Existing suppliers with an Enterprise account or a Standard account

Read more about the different Ariba Supplier accounts (Standard and Enterprise) and Pricing on the SAP Ariba website.

Go to the Ariba Supplier Information Portal for more information and instructions such as:

• SAP Business Network Supplier Training Portal

• Ariba Network - Standard Account Functional Training Video

Supplier & E-Invoicing

Where possible, ABN AMRO wants to electronically process the invoices it receives from suppliers. For the bank, e-invoicing is the next step towards sustainable processes, cutting down on the use of paper. An added advantage is that e-invoicing shortens the billing process.

ABN AMRO opts for e-invoicing

How this will benefit you

• Your invoices will be paid on time

• No more need to chase us up and sift through paperwork

• Your paper consumption will be cut

• Producing and sending invoices will be faster

• 24/7 online access to real-time status of your invoices

• Efficient processes between buyer and seller can be commercially advantageous.

What e-invoicing meansfor you

• As a supplier, you will provide your invoice details electronically by entering the data on the website of our e-invoicing partner Ariba (no more need for emails, PDF or Word documents).

• The invoice details will be passed on to ABN AMRO using a secure network either through manual data entry or fully automatically.

How it will benefit us

• Minimal manual checks thanks to uniform data entry

• Minimal chance of payment reminders

• Our paper consumption will be cut

• Manual post processing is a thing of the past

• Invoices can no longer be lost

• Accurate reporting thanks to shorter billing cycle

ABN AMRO is currently running an e-invoicing pilot with selected suppliers to gain hands-on experience. They have been provided with a Quick Start manual. Once the pilot has been completed, e-invoicing will be introduced gradually among all ABN AMRO suppliers.

Ariba

ABN AMRO is partnering with Ariba for its e-invoicing processes. Ariba is the world’s largest supplier of integrated electronic solutions for commercial business processes, from ordering to payment. It connects the buying and selling parties with one another (www.ariba.com). The Quick Start manual can also be accessed on ABN AMRO’s suppliers portal on the Ariba Network.

Third Party Risk Management

In addition to our commitment to promoting corporate responsibility, doing business with ABN AMRO means that suppliers must provide safe services, secured data, products and have to (help to) meet the requirements set by the authorities and regulators such as De Nederlandse Bank (DNB), the European Central Bank (ECB) and European Banking Authority (EBA). ABN AMRO acts in accordance with the guidelines set by the Regulators and actively steers on ‘Third Party Risk Management’. As a result, suppliers are assessed at the onboarding and continuously monitored for all risk aspects arising from the service during the term of the contract. ABN AMRO does not do this alone and has outsourced a part of these activities to Third Parties.

Onboarding classificatie

ABN AMRO is collaborating with third-party service providers, this comes with certain risks that could have an impact on our license to operate. For this ABN AMRO uses different systems, each with a different purpose. Currently there are four different questionnaires in place. Depending on which tier is applicable, suppliers are asked to fill in one or more questionnaires. Below you can find an overview of these questionnaires ABN AMRO uses for gaining insight into potential risks and what you can expect as a supplier. It also specifies what information is required per Third Party Risk Management tier.

Risk management using Hellios and Bitsight

To fill out our Third Party Risk management efficiently, ABN AMRO has entered in a collaboration with Hellios and Bitsight which creates opportunities and makes it easier for suppliers to do business with ABN AMRO.

Hellios: Financial Services Qualification System (FSQS-NL)

Financial Services Qualification System (FSQS-NL) is designed to standardise and manage the requests made by financial institutions in the field of Compliancy and Risk Management. FSQS-NL is being used by other big financial institutions. This makes it possible for suppliers to adhere to multiple requests in one go. By using FSQS-NL, ABN AMRO is able to gather the required data in a simple and standardised way and comply to the requirements set by the Regulators and report on them. With this, FSQS-NL is thus an integrated and mandatory part of our procurement process.

Our Procurement Consultants also use this system to select already qualified suppliers from the system for selection of potential new selected critical services or goods. A qualified supplier status gives good insights during our Procurement process and offers opportunities for creating new business with ABN AMRO.

Bitsight

The Bitsight Security Performance Management Platform is able to measure the performances of suppliers’ digital footprint and to accommodate investments and actions with the highest measureable impact over time. By evaluating the suppliers digital footprint Bitsight helps to prevent the risk of exposure to cyber risks for the supplier and it’s entire digital ecosystem.

Information Security Standard

As an important part of its Third Party Risk Management, ABN AMRO also expects from its suppliers to have an effective information security policy in place in accordance with the generally applicable standards of the information security industry. These standards can be found in the ‘Vendor Security Standard’.

The Vendor Security Standard is designed to identify a minimal standard for information security demands in which suppliers at the organisational level have to meet. This is required to be able to comply and to be able to do business with ABN AMRO. We expect suppliers to, adhere to the Security Standard and have an information security policy and appropriate adherence measurements in place.

In case a supplier is not yet able to meet these standards as mentioned in the ‘Vendor Security Standard’, we aim to set up agreements with the supplier to be able to comply as soon as possible. Depending on the provided product or service there could be additional measures required to keep ABN AMRO’s information security to the required level and to comply to the overall security strategy.

Under the tabs you will find important information for suppliers. Should you not find the answer to your question under the tabs. Then please contact Procurement.

Responsible procurement

When purchasing products and services, ABN AMRO assesses the impact on people and the planet. Our assessment is based on clear criteria, such as carbon emissions, energy consumption and working conditions. Together with our suppliers, we work to bring about improvements. This ongoing process focuses on fair business practices, integrity and respect for people and the environment.

What we expect from suppliers

ABN AMRO expects suppliers to share their sustainability policy clearly and transparently with the bank. We engage with suppliers who have not yet established the basics of such a policy, or who fail to meet basic requirements in the course of the contract, and agree on measures.

Making impact with our procurement policy means doing more than is strictly necessary to manage risks and meet the basic requirements that apply to all procurement categories. Additional requirements and demands may apply that contribute to our Purpose and Strategy.

Read more about Circular Procurement.

ABN AMRO Supplier Code of Conduct

All our suppliers sign our Supplier Code of Conduct, containing guidelines about respect for employees, the environment, rules and regulations, and a safe workplace. During the supplier selection process, we carry out audits to guarantee that suppliers [CR1] comply with our code.

Sustainable collaboration with Global Sustainable Enterprise System

ABN AMRO aims to collaborate with our suppliers to improve transparency. This involves both the bank and our suppliers using the Global Sustainable Enterprise System (GSES). GSES makes the sustainability indicators for suppliers and the entire supply chain transparent and measurable.

GSES supports both ABN AMRO and our suppliers in gaining more insight into the ways that sustainability policies are interpreted. We expect our suppliers to stand by their own sustainable choices and policies. These are recorded in a sustainability audit report as described in the Supplier Code of Conduct. Reporting is done through GSES, which offers the option of creating a report based on the supplier’s Ecovadis data.

Read the GSES-brochure for more information on the Global Sustainable Enterprise System.

Suppliers with questions can contact their ABN AMRO Procurement-representative.

Important Guidelines

Download the documents for important guidelines for suppliers.